Customs & Law Enforcement

GreenLine’s Single Window Solution for Collaborative Border Management

The long-term trends in ever increasing international travel and trade, budgetary imperatives to recoup lost or evaded revenue, industry “just-in-time” requirements and growing international crime and terrorism concerns, are setting challenges for Customs administrations worldwide to optimize the usage of their resources (human, technical, financial etc.) to the maximum benefit of their nations, citizens, and businesses. Today, customs administrations must effectively deal with disparate fiscal and non-fiscal risks while delivering the related programs of trade facilitation and social protection.

Modernization of Customs and Border processing requires a new emphasis on collaborative border management between government agencies.  The introduction of a Single Window Initiative (SWI) can establish an integrated solution for commercial trade processing that addresses both the needs of the Customs Service mandate in your country and those of other government agencies with a foothold in the commercial processing of shipments at the border.  Examples include the ministries of Agriculture, Plant and Animal Health, Food Inspection, Coast Guard, Immigration, Police, Bureaus of Statistics, Transportation Security Administrations, Military and Defense, and many other government departments (OGDs).  Greenline’s iBench technology and associated services can expand the number of OGD programs that interact with Customs commercial processing and deliver a more advanced electronic approach to the collection, consolidation, and dissemination of commercial trade data for both the trading community and the regulatory programs within your country.

Here’s an example:

With our SW solution, all agencies with a foothold in commercial border processing can simultaneously access and review data reported by carriers and importers.  Take a look at how we organize information on our dashboard:

1. Conveyance arrivals (i.e. aircraft and vessels) can be monitored under “My Arrivals” where analysts from multiple agencies can quickly determine the number of shipments and containers arriving in port at any given moment. 

2. Shipments and containers are grouped together by vessel and voyage number in this example and also expand to show the associated risk with each shipment (more on this later).  By clicking on any of the vessel folders, the data is presented into a summary grid format (3&4) for an initial review.

3. Cargo data reported by the ocean carrier is displayed in the top portion of the grid.

4. Importer declarations are displayed in the bottom portion of the grid.

5. Workflow and collaboration functions provide an analyst with the capability to flag shipments of interest, perform follow on work, or refer a shipment to another government department’s analyst. Decisions to inspect refer, or release can be done collaboratively.  The system automatically updates to inform all users of shipment status!

In response to  the volume of trade and today’s more complex border environment, many global Customs administrations have adopted a layered risk management (RM) regime that identifies high-risk shipments for inspection and interdiction through the use of regulated pre-arrival information in its commercial trade filing systems.   Simultaneously, pre-approved and or low risk trade is facilitated.  This twinned approach to border management promotes economic growth and prosperity while focusing efforts on serious threats to your country’s health, safety and security.

GreenLine Systems understands the complexities of today’s border environment and the importance of not only collaborating with OGAs who have a foothold in border processing, but recognizes  it is also key to promote the principles of risk management in border decision making between all OGAs.  As such, Greenline develops technology with an emphasis on interoperable risk management frameworks.  All GreenLine technology has been designed and built to ensure alignment  with many  international standards and principles surrounding border risk management including; the Revised Kyoto Convention on the Simplification of Customs Procedures, the WCO SAFE Framework of Standards to Secure and Facilitate Global Trade, the APEC Safe Framework, The European Union’s Risk Management Framework, the WCO Risk Management Guide, Canada’s National Security Policy, the Canada and United States  Smart Border Framework, the North American Security and Prosperity Plan as examples.

Greenline works directly for a number of government administrations with protection mandates involving the movement of people, goods, and conveyances across borders. These agencies or government departments include transportation security administrations, health and safety administrations, customs services, police, law enforcement, revenue agencies, and various military, wildlife, agriculture, and food inspection organizations.  To some degree, most of these mandates involve protecting the host country, citizens, and partners from a variety of threats including health and safety related threats, the spread of disease, security/terrorism, proliferation, narcotics, revenue tax evasion, plant and animal health hazards, and illegal migration.    Here’s how we address this with the iBench technology:

  • By Clicking on any of the row items in the grid of the previous screen (3&4) the system launches all the details on file associated with the shipment. This screen shot is a sample of the shipment details view.
  • This view includes parties, conveyance and routing, valuation, history of inspections and enforcement actions to name a few.
  • 3 of our proprietary risk assessment modules are running in this example (to help address Narcotics, Revenue Evasion, and Security threats), with scores and colour thresholds to help the analyst decide where they should be focusing their efforts.

While our iBench technology can risk manage the volume of cargo for a customs administration, it can also do the same for the OGAs.  In many, if not all cases, resource limitations and rapidly increasing trade volumes preclude these administrations from maintaining a 100% inspection rate. As a result they must rely upon the application of appropriate risk management techniques to conduct business. GreenLine’s iBench technology is a cost effective way to stage and deliver an effective Single Window reporting regime that allows industry to file its commercial reporting “one” time, yet share the appropriate data among all OGDs for “one” common and uniform decision on risk and admissibility associated with the movement of goods across your borders.  Our collaborative workflow module facilities information sharing and interoperability between customs and OGAs.  The following screen shot provides an example workflow to the right of the screen.

We understand the benefits of introducing a single window, and using our technology can help with the following:

Limiting corruption: A common way of attacking corruption is to force an increase in the size of the conspiracy for it to be effective.  With multiple departments interoperating through a SWI, it forces more players to become involved for any corruption to be effective, thus increasing the chances of discovery/mistakes etc. by the conspirators.

Establishing predictable border processing times:  In many modernizing economies, there is an inconsistency between how regulations are applied between ports, or even officers at a port.  This leads to highly variable border transit times which cause trade great stress in managing their supply chains.  This has continuously been one of the top complaints in many surveys polling the trading community.  A full SW implementation provides a common portal and communication strategy to trade such that new importers can easily and quickly find out what permits and other documentation are required, apply & pay for them all at once

Intra-departmental data sharing and reporting:  Many OGDs have been eager to work with a SW to meet their external stakeholder reporting obligations easier and cheaper.  We should consider that there are numerous departments who are signatories to international programs, and required to report on the import and export of controlled goods to an international body. Additionally, these departments usually have domestic surveillance-type mandates and better (more accurate) data regarding imports or exports is useful to reconcile with their issued permits to find examples of non-compliance.

Economic benefits:  Many studies have emerged in recent years to report out on the positive outcome of SW implementations. In one example,* South Korea performed a review of their SW approach in 2010 and estimated a net economic benefit of 4 billion USD per year.  (*For more information please see “The Korean Trade Network, KTNET and uTradeHub, 2010” by Peter Park)

In short, GreenLine Systems has leading edge technology and subject matter expertise to help your organization and its partners stand up, establish, tune, or configure your Single Window implementation.

Our iBench technology accommodates your Single Window needs with specialized multi-agency workflow and collaboration components, specialized risk assessment and decision support modules, and a highly configurable administration interface that accommodates or limits access to new and or exisiting OGDs.  GreenLine’s iBench technology can provide you with an opportunity for both Customs and partner OGDs to establish a common decision making framework -that will promote cooperation and interoperability.  iBench can help facilitate and share pre-border risk assessments with the ability for all stakeholders to apply risk-based resource allocations.  As our technology is aligned with international standards, and best practices, we can help facilitate Customs and partner OGDs to adjust or establish trade facilitation programs as well as ensure your combined efforts are truly focused on the highest risk shipments for Customs and OGA protection mandates.

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